Privacy Policy

Last Updated: September 16, 2026

White’s Lumber & Millwork (“White’s Lumber & Millwork,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our business, use our website, request information, purchase products or services, or communicate with us by phone, email, or text message.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Mailing or service address

  • Email address

  • Telephone or mobile number

  • Project, order, and service information

  • Appointment and scheduling information

  • Billing and payment-related information

  • Communications with our team

  • Other information necessary to provide our products and services

Our website and service providers may also automatically collect certain technical information, such as browser type, device information, IP address, and information about how visitors interact with our website.

How We Use Your Information

We may use personal information to:

  • Respond to inquiries and provide customer support

  • Prepare estimates and proposals

  • Schedule appointments, deliveries, installations, and service visits

  • Process and manage orders, projects, invoices, and payments

  • Communicate regarding products or services you have requested

  • Send appointment reminders, scheduling updates, project updates, service notifications, and other transactional communications

  • Maintain business and customer records

  • Improve our products, services, website, and customer experience

  • Comply with applicable legal and regulatory requirements

Text Messaging and SMS Communications

If you provide your mobile telephone number and consent to receive text messages from White’s Lumber & Millwork, we may send you SMS or text messages related to your interaction with our business. These may include appointment reminders, scheduling and delivery updates, estimates, project or service updates, invoice or payment notifications, customer-support communications, and other messages related to products or services you have requested.

Message frequency may vary depending on your interaction with us. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to a message. After opting out, you may receive a confirmation message and will no longer receive text messages from us unless you subsequently provide consent again.

For assistance with text messaging, reply HELP or contact White’s Lumber & Millwork using the contact information provided below.

Consent to receive text messages is not a condition of purchasing goods or services.

Mobile information, including telephone numbers and SMS opt-in data or consent, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers that assist us in delivering our communications or providing services on our behalf, but only as necessary for those services and subject to appropriate privacy protections. SMS opt-in consent will not be shared with third parties for unrelated marketing purposes.

How We Share Information

We do not sell personal information.

We may disclose personal information to trusted service providers that perform services on our behalf, such as customer-management and scheduling platforms, payment processors, technology providers, delivery or installation partners, and other vendors necessary to operate our business and fulfill customer requests.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our business, customers, employees, or legal rights.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

No method of electronic transmission or storage can be guaranteed to be completely secure, but we take reasonable steps to protect the information entrusted to us.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices and Rights

You may contact us to request that we update or correct personal information we maintain about you or to request deletion of information where applicable.

You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications. You may opt out of text messages at any time by replying STOP.

Certain information may need to be retained when required by law or for legitimate business purposes, such as transaction, accounting, warranty, or service records.

Third-Party Services

Our website or communications may use or link to third-party services. Those third parties may maintain their own privacy policies and practices, and we encourage you to review their policies when interacting with their services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our text messaging practices, please contact:

White’s Lumber & Millwork

328 Montauk Hwy
Wainscott, New York
Southampton, New York

Phone: 631.212.2026 / 631.726.7026
Email: sales@whiteslmk.com
Website: whiteslmk.com